Sharpen Your "Communication Radar" In Just 30 Minutes!

  • Do you forget important information the second you leave a meeting with a client, co-worker, or boss?
  • Do you have a difficult time really focusing in on what the other person is saying without letting your own thoughts and pre-judgments get in the way?
  • Are you missing out on the "silent messages" people are sending you through body language and gestures?
  • Would you like to give yourself an edge in negotiations, picking up on the "subtle" clues of conflict and frustration other people miss?

In just the 10 minutes it takes to listen to answer the 24 Listening360 online assessment questions plus another 20+ minutes to read your customized report, you'll:

  • Learn the fastest ways to uncover a message's hidden meaning
  • Learn the difference between understanding and agreeing
  • Learn to listen without feeling prejudice, judgment, or the need to defend or interrupt
  • Learn how to improve information retention skills (remember every conversation like it just happened!)
  • Learn how to listen between the lines
  • Learn to listen for people's "hot spots" and sensitive areas
  • Learn to listen for deeper hidden agendas
  • Learn to listen to evaluate and empathize
  • Learn how to create environments that promote "ideal listening"
  • Learn the critical steps to avoid misunderstandings
  • Learn key strategies to listen and communicate with all types of personality styles

Instructions
This assessment consists of 24 statements.
Read each of the statements.
Then decide to what
degree that statement describes you, and
click on your answer.

View the System Requirements for this assessment.

Concentrating
To what extent do these statements affect your concentration while listening?
1. I avoid letting external distractions, such as noises, odors and visual distractions, take my attention away from what someone is saying to me.
Never    Seldom    Sometimes    Often    Always   
2. I ignore my personal internal distractions (boredom, daydreaming, fatigue, physical discomfort) in order to pay full attention to the speaker.
Never    Seldom    Sometimes    Often    Always   
3. When someone wants to talk with me, I put aside and turn away from what I am doing (reading, writing, telephone) and give my full attention and eye contact to the speaker.
Never    Seldom    Sometimes    Often    Always   
4. I actively create a receptive listening environment - a place that has few distractions - when it is necessary that I focus my full attention on listening.
Never    Seldom    Sometimes    Often    Always   
 
Acknowledging
To what extent do you agree with these statements regarding acknowledging the speaker?
5. While listening, I respond to the speaker with phrases such as "I understand," "I see," "hmm," "yes," "really," and "tell me more."
Never    Seldom    Sometimes    Often    Always   
6. I hold my comments until there is a natural pause in the conversation; I don’t interrupt.
Never    Seldom    Sometimes    Often    Always   
7. While listening, I use gestures such as smiling, nodding, appropriate facial expressions, and body language to let the speaker know that I am listening.
Never    Seldom    Sometimes    Often    Always   
8. I demonstrate to others that I am listening by maintaining a level of eye contact that is comfortable to the speaker.
Never    Seldom    Sometimes    Often    Always   
 
Researching & Responding
To what extent do you agree with these statements regarding responding to the speaker?
9. When I want more detail about what the speaker has said, I ask open-ended questions such as, "Tell me more about that?" or "Then what?" or "How would that work?"
Never    Seldom    Sometimes    Often    Always   
10. When I am unclear or unsure of what the speaker has said, I ask clarifying questions, such as "Can you give me an example of that?" or "What exactly do you mean by...?"
Never    Seldom    Sometimes    Often    Always   
11. I give the person I am speaking with appropriate feedback during a conversation by paraphrasing, in my own words, the speaker’s message.
Never    Seldom    Sometimes    Often    Always   
12. In demonstrating that I understood what the speaker said, I "reflect back" (not "repeat back"), in my own words, my understanding of their message and ask if I have summarized it correctly.
Never    Seldom    Sometimes    Often    Always   
 
Exercising Emotional Control
To what extent do you agree with these statements regarding exercising emotional control during a conversation.
13. I objectively listen to everything a person has to say without jumping to subjective conclusions.
Never    Seldom    Sometimes    Often    Always   
14. I avoid pre-judging a speaker’s message based on things such as their accent, clothing, hair style or their other idiosyncrasies.
Never    Seldom    Sometimes    Often    Always   
15. I make a conscious attempt to listen without letting my personal feelings toward the speaker influence my impression of their message.
Never    Seldom    Sometimes    Often    Always   
16. I make a strong effort to understand the speaker’s message even when I disagree with what they are saying.
Never    Seldom    Sometimes    Often    Always   
 
Sensing
To what extent do you agree with these statements regarding sensing what is behind what the speaker is saying?
17. I listen to the speaker’s vocal inflection (the way they say their words) to better understand their intent, as well as the content, of their message.
Never    Seldom    Sometimes    Often    Always   
18. I read the speaker’s body language, as well as listen to their words, to better interpret what they are telling me.
Never    Seldom    Sometimes    Often    Always   
19. I pay attention to the changes in the speaker’s body language and vocal inflection, which may indicate important changes in their feelings and emotions about what they are saying to me.
Never    Seldom    Sometimes    Often    Always   
20. I am attentive to a speaker’s sense of time and urgency and I speed up or slow down my pace to meet their needs.
Never    Seldom    Sometimes    Often    Always   
 
Structuring
To what extent do you agree with these statements regarding processing what the speaker is saying?
21. I take mental notes when listening to help me determine the speaker’s priorities or sequence of events.
Never    Seldom    Sometimes    Often    Always   
22. I take written notes, when appropriate, to ensure that I remember necessary details, instructions and deadlines.
Never    Seldom    Sometimes    Often    Always   
23. When I listen to a speaker’s message, I try to discriminate between fact and fiction, positive and negative attitudes, assumptions versus reality, etc.
Never    Seldom    Sometimes    Often    Always   
24. After listening to others, I feed back to them their major ideas, key points, supporting points and priorities, to their satisfaction.
Never    Seldom    Sometimes    Often    Always   

Price for this assessment $24.95


* Required Fields
* First Name
* Last Name
* Address
* City
* State
* Zip Code
Country: 
Telephone Number
* E-Mail Address
How did you hear about this assessment?
   
Choose your own User Name and Password
for when you log in to your account.

* User Name
* Password
* Verify Password 
   
User Code: (if applicable)
 

Credit Card Information
* Accepted Cards
* Card Number  
ex: 5454545454545454
* Expiration ex. 01/04
 
 
 



Listening360
Privacy Policy  || Disclaimer  || System Requirements  || Help Desk/Technical Support